At Athlera we take your privacy seriously. This policy explains how we collect, use, and protect your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
1. Who We Are
Athlera AS offers services related to performance measurement, data analysis, and technology solutions within sports and physical activity. If you have any questions about how we process your personal data, you can contact us by email at post@athlera.com or call +47 95 94 40 36.
2. What Personal Data We Collect and Why
We collect personal information such as your name, email address, and phone number when you submit a request for a demo through a form on our website. This information is used to:
- Respond to inquiries and provide relevant services.
- Follow up on contact requests.
The processing of this personal data is based on your consent when submitting the form.
We also use analytics and behavior tracking tools—Google Analytics 4 and Hotjar—to help us understand how users interact with our website. This processing is based on our legitimate interest in improving user experience and optimizing our content.
3. How We Collect Your Data
Your data is collected directly through the contact form on our website. Submissions are:
- Stored in our website management platform (WebFlow)
- Sent via email to our team at Athlera AS
Details on how cookies are used on the site can be found in our Cookie Policy.
4. Who We Share Your Data With
We share your personal data with the following processors:
- Prek AS – our website administrator. Prek AS processes data solely on our behalf and under our instructions. We have a data processing agreement in place with Prek AS to ensure GDPR compliance.
- WebFlow – the content management system we use for operating our website. WebFlow may store your personal data on servers located outside the EU/EEA, including in the United States. WebFlow ensures compliance with GDPR through the use of Standard Contractual Clauses (SCCs) approved by the European Commission and maintains high security standards.
- Google Analytics 4 – used to analyze website usage patterns. Google may transfer anonymized or pseudonymized data outside the EU/EEA, including to the United States. Such transfers are safeguarded through SCCs. Google acts as a data processor and provides relevant privacy information here: https://policies.google.com/privacy. No data is collected until you have explicitly consented through our cookie banner.
- Hotjar – used to understand user behavior through session recordings, heatmaps, and feedback tools. Hotjar collects pseudonymized data such as mouse movement, clicks, and scroll behavior. Data may be transferred outside the EU/EEA, and Hotjar ensures GDPR compliance through SCCs and strict data access controls. You can read more here: https://www.hotjar.com/legal/policies/privacy/.
- Our email service provider – Contact form submissions are also sent to us via email. These emails may be temporarily stored in our email system, which is provided by Gmail (Google Workspace). Google acts as a data processor and ensures GDPR compliance through the use of Standard Contractual Clauses (SCCs) and robust security practices, including encrypted transmission and restricted access. Emails are deleted when no longer necessary for service delivery.
5. How Long We Keep Your Data
We retain your personal data for up to 1 year, or as long as necessary to fulfill the purposes described above. Emails containing personal data are deleted when no longer needed.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, unless we are legally required to retain it.
To exercise your rights, contact us at post@athlera.com or call +47 95 94 40 36.
If you believe we have not handled your data in accordance with your rights, you may file a complaint with the Norwegian Data Protection Authority (Datatilsynet). Learn more at: https://www.datatilsynet.no
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including encrypted data transmission, access restrictions, and regular system reviews.
8. Changes to This Privacy Policy
We may update this policy from time to time. The most recent version will always be published on this page.
Last updated: 02.05.2025
